Proudly local · Family owned · Community focused

Proudly local. Family owned.

Two of us, two young boys, and two dogs who think they work here. This is the whole company, and that is deliberate.

Our story

We treat your home like our own.

Tailored Flooring and Property Solutions is a small family business on the Gold Coast. Small in the literal sense, when you call, you get one of us. When we quote your job, the person who wrote the quote is the person who turns up to do it. There is no office, no scheduler, no subcontractor you have never met letting themselves in with a key.

That structure is not an accident and it is not a stepping stone to something bigger. It is the product. Most of the complaints people have about trades come down to the same handful of things, nobody turned up, nobody called, the price changed, the person who did the work was not the person who sold it. Every one of those is a symptom of a business that has grown past the point where anyone is personally accountable. We would rather stay small enough that we are.

The two of us do the work. If something goes wrong on your job, there is nobody for us to blame.

Most of what we do is property work. Handyman jobs, ongoing maintenance, small improvements and end-of-lease make-goods, the repairs and running fixes that keep a house working and stop small problems turning into quotes. That is the bulk of the calendar and it is the work most people meet us through.

Flooring is the other side of it, and it is a proper trade rather than a bolt-on, years of prep, lay and finish across every substrate the Gold Coast throws at you, from beachfront slabs with moisture problems to hinterland timber subfloors that move with the season. We supply the product as well as installing it, which means one party is responsible for the floor and the fitting instead of a supplier and a fitter pointing at each other when something is not right.

Both sides are held to the same standard, and we are equally happy doing either. A morning of odd jobs gets the same drop sheets, the same tidy-up and the same written price as an eighty-square-metre floor. That is not a marketing position. It is just what happens when the owners are the ones on the tools.

Local People. Tailored Solutions. Quality Results.

Checking a finished floor with a spirit level

Checking level across a finished run. Slow, and the reason a floor still looks right in five years.

The Gold Coast is home. Our boys go to school here, our dogs get walked on the same beaches yours do, and we run into customers at the shops, which is a very effective form of quality control. When we say we care about the community, what we mean is that we live in it and we would rather not be the family everyone has a story about.

If you are weighing us up against a bigger outfit, they will have more vans and they may well quote you less. What they will not do is give you the mobile number of the person who laid your floor. Decide which of those matters more for your job, and if it is the price, we will not be offended, and we will still tell you honestly what to watch for in the other quote.

Meet the team

All six of us. Two are dogs.

We are not going to pretend this is a corporate structure. Here is everybody, including the two who contribute the least and are the most enthusiastic about it.

The one on the tools Property work & flooring

Turns up, works the list, writes the quote and lays the floor. If your door finally closes and your floor is flat, that is his doing.

The one who runs it Quotes, scheduling & the bit that makes it work

Answers the phone, keeps the calendar honest, and is the reason you get told when something changes rather than finding out.

The eldest Apprentice offcut collector

Extremely committed to sweeping. Slightly less committed to finishing the sweeping.

The youngest Head of quality assurance (tasting)

Tests every new floor by lying on it. So far, no floor has failed.

The golden retriever Site Morale Officer

Greets everybody. Supervises from the nearest patch of sun. Sheds directly onto the underlay, which we then vacuum.

The springer spaniel Quality Control

Inspects every plank by standing on it. Has never once been asked to. Will not be deterred.

The dogs do not attend jobs. Probably for the best.

What we stand for

Four things we'd want from a tradie.

Small, family run and operated

The person who quotes your job is the person who does it. There is no handover, no briefing that gets lost, and no subcontractor with a different standard. It also means we take fewer jobs than we could, we would rather turn work away than take yours and rush it.

We turn up when we say we will

A time, not a four-hour window, and a text the night before to confirm it. On the rare occasion something genuinely goes wrong, you hear it from us early, not by standing in your kitchen at eleven wondering. It is the lowest bar in this industry and it is astonishing how many people clear it by accident.

Quality work guaranteed

If our workmanship is not right, we come back and fix it at our cost, and we do not argue about whose fault it was. That guarantee is easy for us to give because we do the preparation properly in the first place, most callbacks in flooring come from a subfloor nobody wanted to spend an extra hour on.

We care about our community

We live here. Our kids go to school here. We support local where we can and we take on the small jobs that bigger outfits will not quote, because for an older neighbour a sticking door is not a small job. If you are elderly, or you are managing a property from interstate, tell us, we will make it easier.

Licensed and insured

We carry public liability insurance and we will provide a certificate of currency before we start, agencies and body corporates usually want one, and we send it without being chased. For work that requires a licensed trade beyond our scope, we will tell you so and point you to someone who holds it rather than having a go.

Honest about what we don't do

We are not electricians and we are not plumbers. If your job needs either, we will say so rather than doing something that looks fine and is not. We would rather lose the line item than have you find out the hard way, and knowing where the edge of your competence is, is most of what separates a good trade from an expensive one.

Come and meet us properly.

Free measure and quote. No obligation, no sales pitch, and no pressure.

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